Ask any Japanese colleague how they manage business cards and you will hear two names: Sansan, the enterprise standard, and Eight, its free consumer sibling. Both are excellent products. Both are also built, priced and supported for the Japanese market — which leaves foreign professionals and mixed-language teams in an awkward gap.
| Product | Model | For English speakers |
|---|---|---|
| Eight | Free; Premium ~¥600/mo; human-verified OCR; doubles as a networking platform | Interface is Japanese-first with partial English; extracted data is optimised for Japanese fields; your cards join Sansan's data network |
| Eight Team | From ¥15,000/mo base + per-user fees beyond 10 | The SME offer, but a 3-person team still pays the full base; same language caveats |
| Sansan | Enterprise, quote-only — commonly cited around ¥50,000+/mo with setup fees | Powerful (org charts, CRM sync) and genuinely used by multinationals — at enterprise procurement scale |
| myBridge (LINE) | Completely free, operator-verified | Japanese interface; individual-oriented |
None of these is a bad product. The mismatch is structural: they treat English as the edge case, exactly as Western scanners treat Japanese as the edge case.
If you already have data in Eight, the Premium plan can export your cards as CSV — import that into whichever tool you move to, and your history comes with you. (A tool without CSV import is telling you something about its export philosophy, too.)
Related: what a proper Japanese card scan looks like · the trade-show stack workflow